Semcon Informatic supports Bombardier Transportation with development of technical information for its trains. In addition, as a trusted long term partner we support Bombardier with strategic advice and continuous improvements.
Bombardier Transportation Sweden AB used to contract consultants from several different suppliers. This was found to be inefficient, with the added difficulty of trying to retain product knowledge. Therefore, Bombardier decided to seek one partner for a long-term business relationship.
Semcon Informatic proved to best meet Bombardier’s requirements and was appointed strategic partner for supplying technical documentation services for Bombardier Transportation Sweden AB. Robert Knott, Director Project Engineering Bombardier, explains why: ‘We chose Semcon Informatic because of their extensive experience in this field and their ability in developing technical product information for our products’.
Semcon Informatic’s responsibility includes developing technical descriptions for installation, maintenance and repair that are delivered with the trains. One key component in ensuring high quality and an efficient development process is Semcon Informatic’s highly skilled employees and experience. Claes Andersson, Semcon Informatic’s regional manager in Västerås, gives his view on this; “We have a core group of individuals who provide both efficiency and continuity to Bombardier. Besides supplying technical authors with train expertise we also act as advisors to improve efficiency and provide Bombardier with best practice processes gathered from Semcon Informatic’s broad experience of different customers and operations.”
Read more about our Installation/Maintenance/Repair Methods and Information offer