Overall Information Design

The customer service information needs to fulfil the complete requirements of its different target groups. Our information design services aim at creating an information product portfolio to suit the users’ demands on usability and effectiveness. A comprehensive approach to information design ensures that each information product has clear objectives and that only the information products that are required are developed. It also creates a company-wide, consistent information look and feel and strengthens your brand image. Either starting from a blank page or within the present available information, we offer the following services:

• Review and analysis of present information products
• Target group analysis
• Process mapping and analysis
• Benchmark studies
• Best practice process identification
• Defining the information design
  • Information architecture
  • Usability guidelines
  • Graphic/content guidelines
  • Product design
  • Template design